Customer Service Training
We believe customer service is the heart of every business and our customer service department works smart and tirelessly to formulate systems and training workshops that best serve your business.
Why Invest In Customer Service?
Regardless of what industry you’re in or what kind of products and services you sell, your customer is the most important part of your business. Without the customer, you don’t see any sales. As a result, they are a critical factor when developing your marketing messaging and strategy. If you fail to take the customers’ views into account in your marketing, it’s likely your campaigns will not be successful.
According to research done on 15 000 randomly selected customers by PWC it was found that 1 in 3 customers will let go of a good brand after just one bad experience, while 92% would completely abandon a company after two negative experiences.
If you have 100 customers a month, you definitely want 92 of those customers coming back and not just 8.
This is your why
From R16 500
Farming & Agricultural Consulting
Farming is currently growing but a lot of us are intimidated by the size of the land, lack knowledge and more often than not are afraid to start. A lot of people quickly realise that is is not as simple as buying seeds, digging ridges, planting and the waiting for harvest and hopefully make money.
Why partner with us in your farming business?
We have a team of experts that can help you with your business from determining what to plant and the time to plant, taking into consideration the climate change that has now become our reality.
Market research on what is growing in demand and how to pivot.
The best pesticide control and measures to make sure there is profit and minimise costs (everyone wants organic now).
Working contracts between buyer and supplier.
Building a determined and reliable network of businesses.
Bookkeeping services (Financial Services)
Training of the field workers in the knowledge and skill of relevant farm work.
From R15 500
Business is the trade of buying and selling and the aim is to make profit. Don’t we all wish it were this simple? There are so many factors to consider when starting and eventually running a business. Other than just money and time (some businesses do not need money to start) a business needs you to have specific things in place in order for you to be successful.
Factors such as:
Your mission, marketing budget, who you are going to sell to, quality of the product/service, pricing of the product, packaging and so on.
We are here to hold your hand through the entire process.
From R12 000
Why Choose SK Consulting Africa
We represent what, ‘let your money work for you’ looks like.
Our clients deserve to sleep at night knowing they have partnered with a team that is driven by love, passion and dedication to delivering excellent results.